Effective Date: 24 May 2025
1. Introduction
QuanternX Trucks Ltd (“QTrucks”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://qtrucks.co.uk or engage with our services.
2. Information We Collect
We may collect and process the following data:
Personal Identification Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and industry.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Quotation Form Data: When you fill out our “Muckaway & Aggregate Quotation” or “Haulage Quotation” forms, we collect additional information such as:
Contact Details: Full name, company name, email address, phone number, address, and postcode.
Project & Site Details: Quarry/site name, site contact, site address and postcode, access restrictions.
Haulage Requirements: Service type, vehicle required, load size per trip, estimated number of trips, frequency, material types.
Timing & Duration: Desired start date, estimated contract length, preferred working hours.
Compliance & Uploads: Insurance documents, health and safety documents, site risk assessments, other permits or licences.
Budget & Decision: Target rate/budget, decision by date, referral source.
Additional Information: Any other details you choose to provide.
3. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: Facilitate the delivery of our logistics and transportation services.
To Manage Accounts: Maintain and manage your account with us.
To Communicate: Respond to inquiries, send service-related notifications, and provide customer support.
To Improve Services: Analyze usage to enhance our website and services.
For Marketing: Send promotional materials, where permitted by law and according to your preferences.
To Process Quotations: Evaluate and respond to your requests submitted through our quotation forms.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing necessary for the performance of a contract with you.
Legal Obligation: Processing necessary for compliance with a legal obligation.
Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
5. Sharing Your Information
We may share your information with:
Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Obligations: When required by law or to respond to legal process.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under data protection laws, you have rights including:
Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Objection: Object to processing of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request transfer of your personal data to another party.
To exercise any of these rights, please contact us at info@qtrucks.co.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
QuanternX Trucks Ltd
2 Hampton Court Road
Birmingham
West Midlands
B17 9AE
Email: info@qtrucks.co.uk
Phone: 07902191818